About Jason - Founder & Principal Consultant

Jason McLaurin is a seasoned international business executive with over two decades of experience driving transformative growth across global markets. As the Founder and Principal Consultant of Seridian Group, Jason combines his deep expertise in customer experience, strategic leadership, and operational excellence to help organizations unlock their full potential in an increasingly dynamic world.

A Track Record of Global Success

Throughout his career, Jason has consistently delivered exceptional results:

Led a $3B P&L and managed a $4.5B recurring revenue portfolio
Guided teams of up to 2,500 people across diverse cultural landscapes
Served as Customer Experience leader for major markets including Americas Enterprise, Japan, China, India, ASEAN, and APJ service provider accounts
COO for a $2B, 4000 person organization, managing all process development, investment management, and overall governance
Revitalized underperforming businesses, such as increasing revenue by 10%, bookings by 15%, and improving customer satisfaction as interim CX country leader in China
Built and scaled new sales teams across EMEA, achieving $20M revenue within the first year for a new product category
Developed new partner and channel relationships, including creating a reseller network in South America and APJC for a PE-backed technology manufacturer

Core Values Driving Success

Jason's leadership philosophy is rooted in four essential values:

Integrity: Building trust through transparent and ethical decision-making
Adaptability: Embracing change and fostering resilience in dynamic environments
Dynamism: Encouraging innovation and proactive problem-solving
Diversity: Leveraging diverse perspectives to drive creativity and growth

These values form the foundation of Jason's approach to building high-performing teams capable of thriving in today's fast-paced global business landscape.

Global Perspective, Local Impact

With extensive international experience, including fifteen years living and working globally, Jason brings a nuanced understanding of cultural, regulatory, and market dynamics crucial for cross-border success. He partners with organizations to deliver customized solutions that drive sustainable growth, competitive differentiation, and lasting impact.

Jason's passion lies in empowering businesses to not only adapt to change, but to lead with purpose and innovation. Through Seridian Group, he continues to guide companies through critical phases of growth and transformation, helping them navigate challenges and seize opportunities in an interconnected world.